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Lena Ross

A business case for the Enterprise Change Management Office



Are you building a case for a Change Management Office (CMO)?


Or you are a Change Practice Manager and you need to get some communications out fast about the benefits of your Change Centre of Excellence?


Here’s a few benefits to get you started. The CMO:


🟠 Is led by a dedicated change professional who has established a place online where you can find what you need to support your change initiative

Removes duplication of effort – with a consistent set of tools and methodology

🟠 Builds community and knowledge management – it establishes or builds on the change community of practice Grows change capability for everyone across the business, beyond the change management team members

🟠 Improves the quality of what is delivered – with consistent application of a toolkit that is supported by quality and governance

Promotes the value of change management as a strategic capability

🟠 Consolidates reporting, especially with an enterprise view of change for decision makers and change receivers

Integrates with the Project Management Office building synergy and mutual understanding about roles and responsibilities for optimal delivery


These are also the clues to the CMO Service Model and what ‘good’ looks like to define success metrics.


Disclaimer:

  • This is not an exhaustive list

  • You can’t do all this overnight – create a roadmap of key activity and deliverables, just like you would with any change plan.

This is one of the many topics we cover in ‘Change Management Office in a Box’ - our enterprise toolkit to save you weeks of work when you set up or further enhance your change management office to align with industry best practice. Reach out for more information on how we can help you get your CMO up and running.


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