Defining agile as an organisational capability
It’s not every day I have the luxury to sit down with a cup of coffee to look through the Australian Financial Review. But today I’m glad...
Delivering human-centred change
As more organisations are introducing agile practices, the pressure is on change leaders and change practitioners to deliver solutions...
Change hack 10: Getting it right with the Goldilocks approach to change management
In the familiar fairy tale of the three bears, we read about Goldilocks’ three options - one that is too much, one that is too little and...
Five capabilities we need now to lead and manage change
Change leaders and practitioners have an established set of conventional technical and behavioural capabilities, such as stakeholder...
Change hack 9: Untapping the hidden influencers in your organisation
Decades before telephones and any other sophisticated communication technology existed, we relied on word-of-mouth to spread the word and...
Change hack 8: Using human-centred design in change management
There’s this experience most of us have when we buy a new car. Let’s say it’s a green Volvo. Once you own it, you notice there are quite...
Change hack 7: Moving through transition with ritual and ceremony
Years before I was a change consultant, I worked at an organisation that went from being run by a team of only four trustees to a...