Drawing on the latest thinking from the Future of Work (FOW), agile, neuroscience and Human Centred Design (HCD).

Delivering human-centred change

As more organisations are introducing agile practices, the pressure is on change leaders and change practitioners to deliver solutions faster, and apply more iterative approaches. Sometimes, in the busy-ness and chaotic nature of our work, we can become so entrenched in looking for new systems, processes and frameworks to help us work through these expectations, that we forget the first principles of change management - the people who are affected. We can look to other human-centred disciplines to help us put our people back to the heart of how we deliver change. A couple of months ago, I published a blog and white paper on the High 5 of Change Mastery, where I identified and defined five ca

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