Drawing on the latest thinking from the Future of Work (FOW), agile, neuroscience and Human Centred Design (HCD).

Change hack 4: Helping people move up the social media adoption curve

In my one-on-one coaching sessions, the conversation often leads to leveraging social media. Whilst there’s a plethora of information out there, on the internet and social media itself, on how to promote your personal brand or professional profile online, as well as the use of these channels in the workplace to improve communication and ‘work out loud’. In these conversations, I find myself referring back to an infographic I developed to encourage Yammer participation in one of my past roles. Many theoretical change models express transition and adoption as a curve. So, in the spirit of a typical change curve, my infographic represented the phases of adoption and engagement of Yammer in the

Change hack 3: Hacking employee engagement with five lessons from Candy Crush Saga

Candy Crush Saga has been in my life for around three years now. We have a love-hate relationship, regular break-ups, but in the end, I’m the one who goes back. I go back because I’m hooked and immersed. I get lost in that period of time they call ‘flow’ when I can’t believe my five lives are already expired and I have to wait (or pay) for more. The reality is that I’ve been ‘gamified’. Gamification, simply put, is the concept of using game design elements to provide fun and promote engagement (aka addiction!) The psychology of what hooks us is fascinating. The studies carried out to date explore human motivation, rewards, dopamine hits in the brain, and even personality profiles of the game

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