In Design Thinking…it’s known as a ‘mash up’. In the context of human performance, we would call it ‘psychological safety’. Through the lens of the mindset, it’s ‘a beginner’s mindset’. Whichever way you look at it, there are valuable lessons from an industry outside our own. And I learned about a new one over the weekend when an old friend who is a theatre nurse told me about ‘Below 10,000’. Just like an aircraft cockpit, the power gradient is high in a hospital operating th

In our work with leaders on building agile change leadership capability, we talk about ‘done is better than perfect’. Yet, the shift from 'perfection' to 'done' is a challenging mindset shift for many. We understand in some industries, we want nothing less. In many organisations, however, a myopic attachment to perfection can lead to paralysis. A mantra of ‘progress over perfection’ can help us overcome this paralysis. Some guiding principles are: 🟠 It’s not an excuse for