Drawing on the latest thinking from the Future of Work (FOW), agile, neuroscience and Human Centred Design (HCD).

Five capabilities we need now to lead and manage change

Change leaders and practitioners have an established set of conventional technical and behavioural capabilities, such as stakeholder engagement, influencing skills, communication, assessing readiness and impacts… to name a few. These capabilities and interventions have served us well for a long time. But now that change itself is changing, we need to build new capabilities that will equip us with skills for a disruptive business environment. In a climate of relentless change, we need to ensure our practice remains relevant by taking a future-forward view. In delivering change, we need to continue to add value to business success and benefits realisation. And in that ongoing contribution

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