Drawing on the latest thinking from the Future of Work (FOW), agile, neuroscience and Human Centred Design (HCD).

Change hack 1: Hacking the productivity dip when we introduce change

Many moons ago, I wrote my first white paper on what the new insights from brain science can teach us about how people respond to change. Around this time, I also started running lunchtime sessions for change managers and leaders on this very topic at one of the ‘very big banks’. It was in one of these sessions a senior member in the audience asked me – well all this is very interesting, but how does it relate to our bottom line? Cha Ching! Great question! I made a mental note to make sure I referenced this point in my white paper. Here was another opportunity to promote the value of change management by discussing the ‘hidden cost’ of change resistance. All with the added benefit of linking

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