Building organisational agility and enterprise change capability

You've been asked to set up an Enterprise Change Management Office. It's an exciting opportunity. Finally, there's recognition that change management needs a stronger, more coordinated presence across the organisation. But once the initial excitement wears off, another thought creeps in: Where do I actually start? Setting up an Enterprise Change Management Office (ECMO) is more than creating a framework, designing templates and launching a new service. You're building somethi