Don't let them trivialise the change
If there’s one thing that irks me as much as the ‘change is just comms and training’ mantra, it’s this: It’s only a small tech or process change, it won’t really impact people. STOP! Change practitioners - you can stop this organisational myth before it grows its own post code! Almost every change in an organisation impacts people. If they need to DO SOMETHING differently, THINK differently or BEHAVE differently, it’s a PEOPLE change. And for PEOPLE-related changes, a change.
